Customer Policies

Shipping & Delivery

Delivery standards, precise timeframes, and our shipping commitments for physical goods.

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Seller Policies

Seller Agreement

Comprehensive legal terms and marketplace requirements for businesses selling through AllLocal.

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Vendor Onboarding

Required documentation and verification protocols for becoming a fully approved vendor.

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Platform Fee Policy

Detailed breakdown of marketplace commissions, transaction fees, and all standard platform charges.

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Service Provider

Service Provider Agreement

Terms applicable to professional service partners, freelancers, and agents operating within the ecosystem.

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Platform Policies

Wallet Policy

Community Guidelines

Acceptable Use Policy

Copyright & Intellectual Property

Data Retention Policy

Dispute Resolution

Grievance Redressal